IBM is the world’s largest high-tech concern, and subsidiary IBM Global Services is the world’s largest IT consultancy. In July 2002, IBM announced the $3.5 billion acquisition of PWC Consulting. Global Services’ biggest operation is outsourcing The division is split into four operations: Business Innovation Services, Integrated Technology Services, Strategic Outsourcing Services and Learning Services. Despite being the center of the IBM universe, Global Services is a bit of a maverick. Much of its work is in areas outside IBM’s hardware and software expertise, and because it is committed to brand neutrality, it often recommends the products of IBM’s competitors.
IBM is the world’s largest high-tech concern, and subsidiary IBM Global Services is the world’s largest IT consultancy. In July 2002, IBM announced the $3.5 billion acquisition of PWC Consulting. Global Services’ biggest operation is outsourcing ....